Point of Sale Systems Administrator

Job ID
Job Category
Information Technology
Nearest Metro Area
MI-Grand Rapids

Are you ready to bring your expertise in Point of Sale (POS) store technology to the next level? Our POS Store Technology Team is critical to our customer's quality experience. As a POS Systems Administrator you can be a part of the team that will prepare our store business unit for the next wave of POS and Payment technology enhancements. If you have experience with Electronic Payment Systems, enjoy challenging the norm, bringing enhancement and support, and driving value in the retail Point of Sale area, come join our team!

The Gordon Food Service Store Point of Sale Team has an opportunity for a POS Systems Administrator. This position is responsible for ensuring our Toshiba POS Systems and our enterprise level Electronic Payment Systems are available to support our customers in our Store and Enterprise settings. This position provides a great career opportunity to work within the POS Application and Enterprise Payment environments in a setting that will allow growth and responsibility as a POS Systems Administrator.


What your day may look like:


  • Perform integrated testing of systems to ensure stability and functionality.
  • Support the existing POS and Electronic Payment System packages.    
  • Analyze and resolve program and system issues/failures.
  • Work with business users and vendors to design and implement solutions to business problems.
  • Facilitate formal reviews for changes to programs/scripts.   
  • Maintain, upgrade and enhance existing packages & custom developed applications.
  • Ensures application documentation is completed according to defined standards.  
  • Support and/or develop programs or scripts to specification and established coding standards. Analyze, review and test for accuracy and optimal performance.
  • Adheres to the purpose and philosophy of the organization including, but not limited to the cornerstone values and applicable practices of the organization.
  • Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature and attending related conferences, seminars, etc.  Maintains peer relationships in the field to share issues and ideas.


What we need from you:


  • Bachelor’s Degree in Computer Science, Information Systems, or related field preferred.   
  • Three to five years previous software development / POS administration experience or an equivalent combination of education, training, and experience. 
  • Excellent attention to detail and accuracy, with strong analytical, problem solving and troubleshooting skills.
  • A strong customer service focus, creativity, and skilled at relationship building.
  • Experience with Point Of Sale software and hardware systems, specifically knowledge of IBM/Toshiba POS, ACE, SI, and 4690 OS highly desired.
  • Experience with Unix/Linux and shell scripting.
  • Knowledge/experience with Java,SQL.
  • Experience working with pinpad hardware as well as payment server software, specifically ACI RCS and/or ISD IMS is a plus.
  • Also experience with Progress 4GL, JavaScript, HTML, CSS and Python are a plus.





Be part of an amazing culture where what matters to you, matters to us!


Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
Click here for more details.


Want to Learn More About Gordon Food Service? Check Us Out:





Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.   The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco free.

Gordon Food Service is a drug free workplace and drug tests all employees.  



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