North American Product Specialist (Multi-Unit)

Job ID
Job Category
Marketing/Category Management
Nearest Metro Area
MI-Grand Rapids

Welcome to Gordon Food Service!  We are excited that you are thinking about opportunities with us, and we have an amazing story to share.  Here's a quick glance of who we are and the impact you could have on the food service industry.   Gordon Food Service At a Glance  There's a seat at our table for you..


Come help our Marketing Teams champion a “Customer is King” environment...


and see why we set the bar for customer satisfaction in the food service industry! Our Marketing teams support our sales force and our food service customers with digital tools and content, events to educate and inform, creative ideation and development, distinctive products and brands, and consultative expertise on both business operations and culinary trends.  

Are you someone that enjoys analysis and developing reports to support marketing activities to grow business? Are you someone that has a strong knowledge of food specifications and performance and can execute product rationalization to customers?  Are you someone that is excited about product development activities that will increase sales and profits for assigned products line?  Then Gordon Food Service has an exciting opportunity for you!  


We are seeking a North American Product Specialist, Multi-Unit for our Grocery/Bakery Category.  The Product Specialist,Multi Unit a critical role to our categories as this teammate as this person supports our National Multi Unit Accounts by executing strategic category plans to achieve volume and profit targets in support of segmented customer and brand marketing plans.  Please see additional details below!


Why join our Category Management Team?

  • The opportunity to drive results: This role will develop reporting and provide analysis on sales and financial data that support product rationalization and marketing activities for NA National Multi Unit Accounts.
  • The opportunity to collaborate: This role will assist the National Multi Unit Account Manager with data for customer business reviews. In addition this role will interface and collaborate with internal and external customers, brokers, and vendors to achieve sales and margin goals.
  • The opportunity to support Culinary Development with NA Multi Unit Accounts product development.
  • Responsible for customer cost deals and program updates/changes on template forms to communicate to vendor, administration and contract teams.
  • The opportunity to lead Divisional and customer Training activities.
  • This role will provide consultative services on product category with National Account Team and customers as requested to achieve department goals.
  • This role will analyze sales reports, market trends and forecasts to identify opportunities. In addition this role will, identify and present product and product trend information to internal and external customers.
  • Participates in the planning and execution of Multi Unit Account conferences or other related shows in support of strategic plans.

What we need from you?

  • Knowledge of food specifications and must have detailed knowledge of product and market trends and the link to business goals.
  • Strong written and presentation communications skills.  
  • Time management skills are a must.
  • Organizational skills and ability to manage multiple projects simultaneously.  
  • Must be results oriented and have excellent team skills.
  • Knowledge of MS Office Suite and Google platform  
  • Knowledge of MS Excel (i.e. proficient level of experience).
  • Ability to travel (North American (US/CN) up to 40% of the time in support of key customer initiatives.

Leading candidates will have……..

  • Business Administration or Marketing, Sales, or other related field preferred. Ability to perform at a level equivalent to a bachelor degree in Sales, Marketing, or other related field, typically as achieved by 5 or more years of relevant work experience.
  • Three to four years previous marketing experience with emphasis in product/category.
  • Restaurant/Chain Restaurants (Corporate Chains) experience.  
  • Experience with sourcing for chain restaurants.

Be part of an amazing culture where what matters to you, matters to us!


Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
Click here for more details.


Want to Learn More About Gordon Food Service? Check Us Out:





Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.   The EEO is the Law poster is available here:

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco free.

Gordon Food Service is a drug free workplace and drug tests all employees.  



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