• Digital Product Owner

    Work Location US-MI-WYOMING
    Job ID
    1300 GEZON PKWY SW
    Job Category
    Marketing/Category Management
    Nearest Metro Area
    MI-Grand Rapids
  • Welcome to Gordon Food Service!  We are excited that you are thinking about opportunities with us, and we have an amazing story to share.  Here's a quick glance of who we are and the impact you could have on the food service industry.   Gordon Food Service At a Glance  There's a seat at our table for you..


    Come help our Marketing Teams champion a “Customer is King” environment...


    and see why we set the bar for customer satisfaction in the food service industry! Our Marketing teams support our sales force and our food service customers with digital tools and content, events to educate and inform, creative ideation and development, distinctive products and brands, and consultative expertise on both business operations and culinary trends.  


    US - Pic - Sales_-_with_Chef

    If you want to share your ebusiness/ecommerce savvy with others, this may be the role for you.  Our Digital Product Owner will bring value-added features and interactions for assigned digital services and tools.  It's tying the technology with the brand and customer expectations -- collaborating internally to identify and document requirements and drive new functionality that will bring new value to our customers.  And we don't stop at design -- creating successful go-to-market plans to drive awareness, training, and usage is part of the job, as is management of any service backlog that could impede use of our tools.  Your days will be variable, but you can expect to:


    • Deliver product features and functionality
    • Use customer feedback, research and market analysis to validate roadmap direction
    • Identify and document user stories and use cases for new features and functionality
    • Articulate the business case for enhancements to systems, UI, process, and communication materials
    • Collaborate closely with Marketing, Sales, IT, and Finance -- we work as a team here!
    • Assist in financial reviews, including analysis of key business metrics and market research


    Does this look like you?

    • Bachelors degree in Marketing or Business preferred
    • Five years experience as a business analyst, product management with ecommerce/digital products or online product marketing
    • Experience with relevant tools highly preferred:
      • Jira software tracking tool or similar technology 
      • Previous Web analytics usage -- Google Analytics Premium 
      • Drupal content management
      • Acquia Lift, Optimizely, Session Cam (A/B Testing concepts)

    Be part of an amazing culture where what matters to you, matters to us!


    Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



    We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
    Click here for more details.


    Want to Learn More About Gordon Food Service? Check Us Out:





    Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.   The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

    If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

    All Gordon Food Service locations are tobacco free.

    Gordon Food Service is a drug free workplace and drug tests all employees.  



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