• Field Service Technician Lead

    Work Location US-OH-WESTERVILLE
    Job ID
    Job Category
    Skilled Trades/Technicians
    Nearest Metro Area
  • Combine your mechanical, customer sales, and people development skills and become a leader for this team! 


    We're looking for a leader to oversee our team of 7 Field Service Technicians.

    The right person for the position is passionate about mechanical things, enjoys engaging with customers, increasing sales, and developing team members for their future growth and development. 



    • You'll be dedicated to our large customer base in Columbus, OH and the surrounding areas


    • Monday - Friday, some weekend work may be necessary, typically for installations

    What's in it for you: 

    • Company vehicle - you can use this for personal use as well
    • Company gas card, van maintenance, and even vehicle washes are paid for by the company
    • Cell phone reimbursement
    • All the tools, training, and inventory necessary to do your job and to assist your team in their success
    • Company credit card for all travel expenses

    What you will experience:

    • Significant onboarding to ensure you are fully equipped to succeed
    • Support from your Regional Team Leader, corporate support team, and our Senior Leadership
    • The opportunity to work with the best in the industry - both our customers and our team members
    • Exceptional benefits including 401k matching (100% up to 4%) and profit sharing on top!
    • Competitive compensation, inlcuding bonuses
    • Vacation, flex, and sick time within your first year
    • Opportunities for growth and advancement 


    What we need from you: 

    • Minimum of 5 years of experience working on restaurant equipment OR an equivalent amount of education, training, and experience
    • Passion for sales and building new business within your area
    • Leadership experience (including mentorship, training) is a plus
    • Mechanical expertise and desire to turn wrenches
    • Effective and consistent communication skills
    • Desire to develop the people on your team
    • Ability to travel up to 20% of the time, some overnights required
    • High School Diploma or GED is required.  
    • Bachelor Degree in Business Management or related field is preferred.
    • Valid state driver's license, clean driving record 
    • Must be 21 years of age or older





    Essential Functions:

    • Develops, trains, and leads the team of Field Service Technicians
    • Supports business plans for assigned region in support of overall department goals
    • Develops action plans to achieve department goalls
    • Provides equipment expertise and market intelligence
    • Participates in the planning and execution of training for all aspects of sale and service specialist responsibilities 
    • Facilitates and monitors service and training activity in support of identified goals
    • Communicates changes or opportunities Sales and Marketing teams
    • Collaborates with Sales and Marketing to build additional business within the region
    • Provides customers with timely, proper maintenance on equipment, effectively manages parts and equipment expenses.
    • Coordinates and performs scheduled installs and preventative maintenance and service according our high standards



    Click Here to get a quick glance of who we are and the impact you could have on the food service industry.  
    There's a seat at our table for you!


    Be part of an amazing culture where what matters to you, matters to us!


    Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



    We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
    Click here for more details.


    Want to Learn More About Gordon Food Service? Check Us Out:





    Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with a disability.   The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

    If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

    All Gordon Food Service locations are tobacco-free.

    Gordon Food Service is a drug-free workplace and drug tests all employees.  


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